Can I cancel or change my booking?

← Customer Account Information
We regret that we cannot exchange, refund or transfer tickets unless the event in question is cancelled or details of the event are significantly changed (for example, show time, venue, date etc). Please see our terms and conditions for details.

Customer Account Information

  1. I didn't receive my ticket confirmation email, what should I do?
  2. Can I present my ticket on my mobile phone when entering the event?
  3. Can I cancel or change my booking?
  4. How do your e-tickets work?
  5. How secure is my personal information?
  6. I don't have a debit /credit card. Can I pay by cash or cheque?
  7. What payment methods do you accept?
  8. What happens if an event is cancelled or rescheduled?
  9. Why do I have to pay a booking fee?
  10. Why was my purchase unsuccessful?
  11. Can I call you to purchase tickets?

Feedback and Knowledge Base

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