Customer Account Information

  1. I didn't receive my ticket confirmation email, what should I do?
  2. Can I present my ticket on my mobile phone when entering the event?
  3. Can I cancel or change my booking?
  4. How do your e-tickets work?
  5. How secure is my personal information?
  6. I don't have a debit /credit card. Can I pay by cash or cheque?
  7. What payment methods do you accept?
  8. What happens if an event is cancelled or rescheduled?
  9. Why do I have to pay a booking fee?
  10. Why was my purchase unsuccessful?
  11. Can I call you to purchase tickets?

Feedback and Knowledge Base

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