All articles ← Knowledge Base Can I call you to purchase tickets? Can I cancel or change my booking? Can I present my ticket on my mobile phone when entering the event? Facebook Sign In Customer Sign In Process How do your e-tickets work? How secure is my personal information? I didn't receive my ticket confirmation email, what should I do? I don't have a debit /credit card. Can I pay by cash or cheque? Print your tickets as PDF's Selling an original copy of your Ticket Tannoy ticket on Ticketswap What happens if an event is cancelled or rescheduled? What payment methods do you accept? Why do I have to pay a booking fee? Why was my purchase unsuccessful?